Privacy Policy

1 Introduction

jili ko Casino ("jili ko," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy describes how jili ko collects, uses, stores, shares, and protects personal information in connection with the jili ko website, mobile platform, games, and all associated services (collectively, the "Platform").

This Privacy Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. It applies to all personal data processed by jili ko in connection with your use of the Platform, regardless of whether you are a registered player, a visitor, or a prospective user.

By registering on jili ko or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, please discontinue use of the Platform immediately.

2 Data Controller

For the purposes of the Data Privacy Act of 2012, jili ko Casino is the Personal Information Controller (PIC) responsible for your personal data. jili ko determines the purposes and means of processing personal data collected through the Platform .

Our designated Data Protection Officer (DPO) oversees compliance with the Data Privacy Act of 2012 and this Privacy Policy. You may contact the DPO directly for any privacy-related concerns at support@jili-ko.app (plain text — not a clickable link).

3 Data We Collect

3.1 Registration & Identity Data

When you create a jili ko account, we collect: full legal name, date of birth, nationality, residential address (including city — e.g., Manila, Cebu, Davao, Quezon City, or Makati), email address, and mobile number. This information is required to verify your identity and comply with PAGCOR and AML regulations.

3.2 KYC Verification Documents

To comply with PAGCOR licensing requirements and the Anti-Money Laundering Act, jili ko collects copies of government-issued identification documents (e.g., PhilSys National ID, passport, driver's license, UMID, voter's ID), proof of address documents, and proof of payment method ownership where required.

3.3 Financial Data

We collect transaction records including deposit amounts, withdrawal requests, payment method details (e.g., GCash account reference, BPI or BDO account details — stored in tokenized form only), and account balance history. We do not store full bank account numbers or card numbers on our servers.

3.4 Gaming Activity Data

jili ko records your gameplay history, including games played, wager amounts, win/loss records, session durations, and bonus usage. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory reporting.

3.5 Technical & Device Data

We automatically collect technical data when you access the Platform, including: IP address, device type and operating system, browser type and version, referring URL, pages visited, session timestamps, and geolocation data (country/region level). This data is used for security, fraud prevention, and platform optimization.

3.6 Communications Data

If you contact jili ko support, we retain records of your communications, including chat transcripts, email correspondence, and support ticket history, for quality assurance and dispute resolution purposes.

4 How We Collect Data

jili ko collects personal data through the following means:

• Directly from you — when you register, complete KYC verification, make deposits or withdrawals, contact support, or participate in promotions.
• Automatically — through cookies, web beacons, server logs, and similar tracking technologies when you access the Platform.
• From third parties — including identity verification service providers, payment processors (e.g., GCash, PayMaya, BPI, BDO, Metrobank), fraud detection services, and PAGCOR where required by regulation.

5 How We Use Your Data

jili ko uses your personal data for the following purposes:

• To create, verify, and manage your jili ko account.
• To process deposits, withdrawals, and other financial transactions in Philippine Peso (₱).
• To comply with PAGCOR licensing conditions, the Anti-Money Laundering Act, and other applicable Philippine laws and regulations.
• To verify your identity and age (21+ requirement) through KYC processes.
• To detect, investigate, and prevent fraud, cheating, money laundering, and other prohibited conduct.
• To provide customer support and resolve disputes.
• To monitor gameplay for responsible gaming purposes and enforce self-exclusion or limit settings.
• To send you transactional communications (e.g., deposit confirmations, withdrawal notifications, security alerts).
• To send you promotional communications about jili ko offers and bonuses, where you have consented to receive such communications.
• To analyze Platform usage and improve our games, features, and user experience.
• To comply with legal obligations, including reporting to PAGCOR and the Anti-Money Laundering Council (AMLC).

6 Legal Basis for Processing

Under the Data Privacy Act of 2012, jili ko processes your personal data on the following legal bases:

• Contractual necessity — processing required to perform our contract with you (i.e., operating your jili ko account and providing gaming services).
• Legal obligation — processing required to comply with PAGCOR regulations, the Anti-Money Laundering Act, the Data Privacy Act, and other applicable Philippine laws.
• Legitimate interests — processing for fraud prevention, security, and platform improvement, where these interests are not overridden by your privacy rights.
• Consent — processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time.

7 Data Sharing & Disclosure

jili ko does not sell your personal data. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:

• PAGCOR and regulatory authorities — as required by our operating license and applicable Philippine law.
• Anti-Money Laundering Council (AMLC) — for mandatory suspicious transaction reporting under the Anti-Money Laundering Act.
• Payment processors — including GCash, PayMaya, BPI, BDO, and Metrobank, solely to process your financial transactions.
• Identity verification providers — to conduct KYC checks as required by PAGCOR regulations.
• Game software providers — limited technical data necessary to deliver game content and resolve technical disputes.
• IT and security service providers — who assist in operating and securing the Platform under strict data processing agreements.
• Law enforcement and courts — where required by a valid legal order, subpoena, or court order under Philippine law.

8 Cookies & Tracking Technologies

jili ko uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain your session, and analyze usage patterns. The types of cookies we use include:

• Strictly necessary cookies — required for the Platform to function (e.g., session authentication, security tokens). These cannot be disabled.
• Functional cookies — remember your preferences such as language settings and display options.
• Analytics cookies — collect anonymized data about how players use the Platform to help us improve performance and user experience.
• Marketing cookies — used to deliver relevant promotional content about jili ko. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Disabling strictly necessary cookies may affect the functionality of the Platform. For analytics and marketing cookies, you may withdraw consent at any time through your account settings.

9 Data Retention

jili ko retains your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, subject to the following minimum retention periods required by Philippine law:

• Account and KYC records — retained for a minimum of five (5) years after account closure, as required by PAGCOR regulations and the Anti-Money Laundering Act.
• Financial transaction records — retained for a minimum of five (5) years from the date of the transaction.
• Gaming activity records — retained for a minimum of three (3) years for dispute resolution and regulatory audit purposes.
• Support communications — retained for two (2) years from the date of the last communication.
• Marketing consent records — retained until consent is withdrawn, plus one (1) year thereafter as evidence of consent.

After the applicable retention period, personal data is securely deleted or anonymized in accordance with NPC guidelines.

10 Data Security

jili ko implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:

• 256-bit SSL/TLS encryption for all data in transit between your device and jili ko servers.
• AES-256 encryption for sensitive data stored at rest, including KYC documents and financial records.
• Multi-factor authentication (MFA) options for player accounts.
• Regular penetration testing and security audits by independent third-party security firms.
• Role-based access controls ensuring that jili ko staff can only access personal data necessary for their specific job function.
• 24/7 security monitoring and automated intrusion detection systems.
• Secure data centers with physical access controls and environmental safeguards.

Despite these measures, no system is completely immune to security risks. In the event of a personal data breach that poses a real risk to your rights and freedoms, jili ko will notify you and the National Privacy Commission within 72 hours of discovery, as required by the Data Privacy Act of 2012.

11 Your Rights Under the DPA

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jili ko:

• Right to be informed — the right to know what personal data jili ko collects and how it is used (fulfilled by this Privacy Policy).
• Right of access — the right to request a copy of the personal data jili ko holds about you.
• Right to rectification — the right to request correction of inaccurate or incomplete personal data.
• Right to erasure — the right to request deletion of your personal data, subject to legal retention obligations.
• Right to object — the right to object to processing based on legitimate interests or for direct marketing purposes.
• Right to data portability — the right to receive your personal data in a structured, commonly used format.
• Right to lodge a complaint — the right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at support@jili-ko.app. We will respond to all verified requests within thirty (30) days, as required by the Data Privacy Act of 2012.

12 Children's Privacy

If you believe that a minor has registered on jili ko, please contact us immediately at support@jili-ko.app so that we can take prompt action.

13 Cross-Border Data Transfers

Some of jili ko's service providers and game software partners may be located outside the Philippines. Where personal data is transferred to recipients in other countries, jili ko ensures that appropriate safeguards are in place to protect your data, including:

• Contractual clauses requiring the recipient to apply data protection standards equivalent to those required by the Data Privacy Act of 2012.
• Transfers only to countries or organizations that the NPC has determined provide an adequate level of data protection.
• Your explicit consent, where required by applicable law.

jili ko will not transfer your personal data to any jurisdiction that does not provide adequate data protection safeguards without your prior consent.

14 Policy Updates

jili ko may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or Platform features. Material changes will be communicated to registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this page indicates when the most recent revision was made. Your continued use of the Platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated Policy, you must cease using the Platform and may request account closure.

15 Contact & Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact jili ko's Data Protection Officer:

For more information on your rights and our other policies, please visit our Terms & Conditions and Responsible Gaming pages.